Company Privacy Policy

Information Protection

We are aware of our responsibility to protect your personal information and take this matter very seriously. We believe that your personal information is one of our most important assets. We store and process your personal information through our secure systems, which are protected by high-tech devices and software.

To contact our customer service, please call the toll-free number +971 56 5590999 in the United Arab Emirates.

We do not trade your personal information in any way, whether through selling or renting to any third party without obtaining your explicit consent first.

Account Information

When shopping on this website, you may be asked to enter your personal information such as name, email address, billing address, shipping address, phone number, and password. Basic personal details, including your name and email address, are also requested when you register to receive the email newsletter.

We may ask for your date of birth (optional), which will be used to determine if you wish to make changes to your account or order by phone. We do not retain credit card information.

Email Communication

During the registration process, you agree to receive promotional emails from the website. However, you can later opt-out of receiving promotional emails by clicking on the link at the bottom of any promotional email.

Marketing Un-subscription

We may occasionally contact you for marketing and promotional purposes via email, phone, and/or text messages. However, respecting your right to unsubscribe, we always require your consent.

If you do not wish to receive newsletters, marketing, or promotional messages, you can follow the unsubscribe instructions in the received messages. Alternatively, you can click on the “Unsubscribe” link in the email messages or adjust your preferences in the “My Account” section. You may also contact customer service, and they will assist you in this regard.

Your choice to not receive any promotional or marketing correspondence from us will not prevent us from:

– Communicating with you via email or other means regarding your current or past relationship with us. This includes, but is not limited to, matters related to your online transactions or account.

– Accessing and reviewing your personal information in the context of maintaining and updating our database and website.

– Using your personal information for other purposes while adhering to our privacy policy.

Website Availability

You acknowledge that it is technically impossible for the website to be error-free or free from defects, and that Dar Aloud cannot be held responsible for that. These errors or defects may result in temporary unavailability of the website, and the operation of the website may be negatively affected by circumstances and actions beyond the control of Dar Aloud, such as broadcast links and wired and wireless communications between Dar Aloud and you, and between Dar Aloud and other systems and networks.

Dar Aloud may, at any time, temporarily or permanently modify or block the entire website or part of it for maintenance purposes, to introduce improvements, or to make changes to the website. Dar Aloud shall not be held responsible for any modification to the website or for its suspension, termination, or blocking.